Jon Philp, MBA
Project Manager / Business Analyst
Sugar Land, Texas
Sr. Logistics Analyst
2014 - Present
  • Managed complex, multimillion-dollar projects from pilot through closing, facilitating project deployment meetings to define schedule, scope, cost and deliverables.
  • Reduced annual spend $2.4M by implementing efficient workflows to reduce overtime hours for ~1,000 employees.
  • Defined data extraction methodologies, creating processes that reduced Hours of Service (HOS) violations 85%.
  • Collaborated across business units to create solutions for tracking payroll hours, managing vehicle maintenance records, and a wide range of other initiatives which allowed efficiency gains for those users.
  • Delivered project status presentations to management, mitigating risk, escalating appropriately, and serving as a liaison between technical and non-technical teams.
  • Developed training program, produced training content, and facilitated delivery of training content to over 1,500 employees on critical new hardware and software platforms, leading to rapid integration
      
   
Field Operations Manager
​2007-2014
  • Managed the day-to-day operations for a team of 15 direct report technicians, assigning work and conducting performance evaluations against established metrics.
  • Maintained a safety-first environment, ensuring strict adherence to safety policies and installation protocols.
  • Created a standardized vehicle layout for my team and adopted region-wide, increasing efficiency 15%.
  • Directed the top-selling team of products and services in the Greater Houston region.
      
Phone Center Manager
​2004-2007
  • Directed the daily operations for a team of 6 supervisors and 45 employees.
  • Ensured team achieved daily KPI, creating summary reports against established metrics.